QuestGates

QuestGates is an independent UK loss adjusting and claims solutions group.

Founded in 2003, QuestGates provides specialised loss adjusting and claims handling services for higher-value complex insurance claims. The business has evolved into a multidisciplinary professional services provider offering adjacent services, including surveying, engineering, fraud and legal services.

With a strong focus on technical expertise and high-quality customer service, QuestGates has established longstanding relationships with its blue-chip customers. The business has a strong track record of growing its share of wallet with these customers through increased cross-selling of services.

QuestGates has a suite of proprietary technology tools, including QUBE, a claims management platform that provides real-time data on claims to its employees and clients, and Surveyortech, which enables field assessors to digitally capture surveys and share this information with clients in the form of 360-degree visual walkthroughs. 

Headquartered in Birmingham, the business operates from 12 offices across the UK and Ireland and employs c. 500 people.